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communication crm scheduling emr dispatch📋 Description
- Real-time staffing coordination and same-day scheduling
- Urgent communication between clients, families, and Care Pros
- Ensure seamless, responsive care delivery under pressure
- Remote role with multiple shift options (Early AM / Late AM / PM CST)
- Training required: two weeks, Mon-Fri 9:00am-5:00pm CT
- 5 consecutive workdays with at least one weekend day
🎯 Requirements
- 3+ years of experience in customer service or operations in healthcare, staffing, or call center
- Hands-on experience with real-time scheduling, dispatch, or triage
- Tech fluency with CRM, EMR, or workforce management tools
- Strong written and verbal communication; de-escalation and empathy
- Reliable attendance and commitment to training and ongoing shifts
- Consistent tenure and accountability in previous roles
🎁 Benefits
- Remote-first company
- Equity and 401K with up to 4% match
- Medical, dental, and vision coverage including zero-cost plans
- Disability and employer-paid life insurance (additional coverage optional)
- Generous time off, mental health benefits, wellness program, and discounts
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