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communication crm scheduling emr dispatch📋 Description
- Real-time staffing coordination and same-day scheduling
- Urgent communication between clients, families, and Care Pros
- Execute check-ins, staffing activities, and inbound communications
- Address service delivery challenges with urgency and professionalism
- Maintain client updates and regulatory documentation
🎯 Requirements
- 3+ years in customer service or operations in healthcare, staffing, or call centers
- Real-time scheduling, dispatch, or triage experience
- Tech fluency with CRM, EMR, or workforce tools
- Strong written and verbal communication; empathetic de-escalation
- Reliable attendance; able to train and participate in shifts
- Proven tenure and accountability in prior roles
🎁 Benefits
- Equity and 401K with up to 4% match
- Medical, dental, and vision coverage; zero-cost plans
- Employer-paid disability and life insurance
- Generous time off and wellness program
- Mental health benefits and discount program
- Opportunity to advance into senior operations roles
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