Related skills
project management voip telecommunications servicenow sip📋 Description
- Provision mobile, data, connectivity, VoIP products.
- Handle inbound/outbound voice, SIP, and related services.
- Coordinate delivery with customers and suppliers; provide updates.
- Manage tickets and workflows using ServiceNow; track SLAs.
- Diagnose faults and work with suppliers/customers to resolve.
- Keep customers informed by phone and email; ensure timely service delivery.
🎯 Requirements
- Minimum 3 years' experience in telecom systems and networks.
- Strong understanding of telecom infrastructure, protocols and tech.
- Familiarity with telecom standards and regulations.
- Excellent project management principles and methodologies.
- Strong problem-solving and analytical abilities.
- Excellent communication and stakeholder relationship skills.
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