Related skills
communication data analysis customer service cross-functional collaboration📋 Description
- Troubleshoot and resolve external user issues
- Analyze processes to scale ops and improve UX
- Collaborate with Stripe teams on new products/messages
- Gain insights into how Stripe customers scale and operate
- Learn Stripe operations from the ground up and impact the org
- Help build a brand-new ops team and culture at Stripe
🎯 Requirements
- User-first mindset; energized by solving hard problems
- Excellent written and verbal communication
- Strong analytical thinking and problem solving
- Experience in customer service or user-facing operations
- Quick learner; organized, self-starter; solutions focus
- Process-oriented with ability to get things done
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