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communication customer service📋 Description
- Develop and improve processes delivering key user services
- Prioritize queues and manage daily workflow for fast resolutions
- Resolve unique issues and improve workflows for new cases
- Ensure positive user experience; identify info gaps and troubleshoot
🎯 Requirements
- Interested in personal finance and helping others manage money
- Excellent written and verbal communication; enjoy talking with people
- Proactive problem solving; identify issues and potential resolutions
- Workflow management; balance multiple priorities efficiently
- Taking initiative; eager to help, learn, and improve
- B2C tech customer service experience a plus
🎁 Benefits
- Health, Dental & Vision Plans
- Life Insurance
- Long/Short Term Disability
- 401k Matching
- Team Member Stock Purchasing Program
- Learning & Development Opportunities
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