Related skills
airtable sql notion zendesk label studio📋 Description
- Build and drive critical operational processes to meet day-to-day delivery commitments.
- Manage daily operations across multiple Fellow or contributor programs.
- Maintain operational trackers and docs for consistent execution.
- Monitor contributor engagement; flag retention or performance risks early.
- Create feedback loops between operations, product, strategy, and customers.
- Identify bottlenecks and test process improvements with pilots.
🎯 Requirements
- 2+ years of experience in an operational role or top-tier consulting firm
- Undergraduate degree in an analytics-heavy field (Engineering, Economics, or related)
- Action-oriented; balances creative problem-solving with scrappy execution
- Strong analytical and process-improvement capability
- Proficiency in SQL or analytical tooling skills
🎁 Benefits
- Experience in marketplace, logistics, or workforce platform operations
- Familiarity with Zendesk, Notion, or Airtable
- Exposure to AI/ML workflows, data annotation, or contributor management
- Entrepreneurial mindset; comfortable in fast-moving, ambiguous environments
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