Related skills
looker sql tableau excel google workspace📋 Description
- Manage core operational workflows (rider support, compliance, contracts)
- Perform root-cause analysis on rider cases and incidents
- Handle rider support escalations and documentation
- Monitor KPIs, identify trends, and support reporting
- Drive continuous improvement of tools and processes
- Collaborate with local and European teams for coordination
🎯 Requirements
- Experience in fast-paced, project-based environments
- Prioritises tasks, manages multiple projects
- Strong analytics: Excel modelling, databases, interviews; SQL + Tableau/Looker
- Self-motivated, adaptable, and takes ownership
- Strong stakeholder management; collaborative
- Excellent English and French communication
🎁 Benefits
- Hybrid working model (country-specific benefits)
- Health, well-being, parental leave, retirement plans
- Paid leave to support a charity of your choice
- Diversity and equal opportunities commitment
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