Related skills
change management training investigations fincrime guruπ Description
- Investigate high-risk cases to ensure accurate, timely resolution within SLAs
- Create and maintain operational guidance (Guru, TextExpander, SAR templates) to reflect policies and procedures
- Partner with product and risk teams to design changes reflecting operational needs
- Deliver readiness plans to safely launch and embed significant changes
- Build and track success metrics for change delivery to drive improvements
- Provide final technical escalation support and identify tool/process improvements
π― Requirements
- Extensive Fincrime expertise with strong regulatory knowledge
- Significant experience conducting complex Fincrime investigations with minimal supervision
- Experience handling complex escalations in Fincrime
- Excellent English written and verbal communication skills
- Ability to provide actionable feedback to diverse audiences
- Experience identifying trends and delivering Fincrime training/coaching
π Benefits
- Time off on your birthday when scheduled to work
- Flexible working hours
- Β£1,000 learning budget per year for books, courses and conferences
- Macbooks provided and remote work setup support
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