Related skills
jira dispute_workflows📋 Description
- Own intake, tracking, and coordination of lender complaints and disputes
- Manage Jira workflows, tickets, and status updates
- Coordinate with lenders, account managers, contractors, and internal teams
- Track and analyze complaint trends to identify recurring issues
- Ensure day-to-day work aligns with internal procedures and lender requirements
- Provide timely, accurate responses and documentation for inquiries
🎯 Requirements
- 3+ years of experience in operations, support, or administrative roles
- Experience in lending, financial services, or handling complaints/disputes
- Strong organizational and multitasking skills
- Excellent communication and attention to detail
- Ability to follow processes and work in a high-volume environment
- Preferred: Jira or similar ticketing systems
🎁 Benefits
- Health care benefits
- Retirement benefits
- Paid time off, sick leave, parental leave
- Equity via RSUs
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!