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data management process improvement onboarding zendesk data integrity📋 Description
- Own administrative integrity of onboarding lifecycle.
- Ensure 100% accuracy across onboarding phases.
- Coordinate with Legal, Sales and Product teams.
- Execute onboarding tasks in Zendesk and Oyster platform.
- Maintain data integrity and audit new hire docs.
- Monitor SLA targets and avoid idle tasks.
🎯 Requirements
- 3+ years in high-volume data management or back-office operations.
- Attention to detail with strong analytical skills.
- Customer-first mentality; ensure customer happiness.
- Proficiency in Zendesk or similar ticketing systems.
- Remote-first advocate; thrives in fast-paced work.
- Bonus: reliable home internet and fluent English.
🎁 Benefits
- Work from anywhere; no borders or HQ.
- Paid time off: 40 days per year.
- Mental health support via Plumm.
- Wellbeing allowance in ThanksBen wallet.
- Flexible parental leave with protected time.
- WFH stipend for laptop/home office setup.
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