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salesforce saas renewals contract management subscription management📋 Description
- Execute renewal steps: quotes, pricing checks, terms, and contract execution.
- Email customers with renewal reminders and required docs using templates.
- Validate quote components: SKU, pricing, term dates, discounts.
- Route approvals for pricing/billing exceptions and non-standard renewal requests.
- Collaborate with Deal Desk, Accounting, Finance, Legal, Sales, and Customer Success.
- Update renewal forecasts and risk indicators in Salesforce.
🎯 Requirements
- 1 to 3 years in renewals, sales, account management, customer success, or quote-to-cash.
- Experience with Salesforce CRM; quoting and contract management.
- Strong written communication for customer-facing email.
- High attention to detail in pricing, dates, terms, and docs.
- Ability to meet SLAs, manage high-volume workloads, and maintain records.
- Ability to collaborate with US teams across time zones with support.
🎁 Benefits
- Mission matters: power effective government.
- Innovate with AI for local government.
- Global team of 800+; Pune and offices worldwide.
- Performance-based culture with growth and internal promotions.
- HQ in SF; offices in multiple cities including Pune.
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