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crm google workspace navigation bluetooth warranty📋 Description
- Handle vehicle-related inquiries, provide tech support, and resolve complex issues.
- Serve as liaison between customers, dealerships, and Kia for timely resolutions.
- Manage high-volume inbound calls, Kia Connect, app integration, warranties.
- Provide calm, empathetic guidance to customers in stressful situations.
- In-person role at the Clarksville, TN center with onboarding travel arranged.
🎯 Requirements
- Location: Must live in TN or KY within 50 miles of Clarksville, TN.
- Experience: 1+ year in customer service, sales, or tech support.
- Onsite: This is an in-person role; evenings/weekends may be required.
- Training: Six weeks of paid mandatory training; full-time schedule.
- Communication: Strong communicator, empathetic, customer-focused.
- Technical: Proficient with Google Workspace and CRM; 45 wpm typing.
🎁 Benefits
- Starting pay: $16.50/hour.
- Bonus: Up to 4% semi-annual performance/attendance.
- Benefits: Medical, dental, vision; 401(k) match; PTO.
- Tuition reimbursement and roadside assistance.
- Career growth: online courses, mentorship, cross-training.
- Attendance requirement: 100% attendance during training.
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