Related skills
crm google workspace navigation bluetooth kia connect📋 Description
- Handle inbound Kia Consumer Affairs cases.
- Provide customer support and issue resolution.
- Explain vehicle features, warranties, and repairs.
- Coordinate with Kia, dealerships, and vendors to resolve issues.
- Maintain accurate case details and timely follow-up.
- Use CRM and web tools to manage workflows.
🎯 Requirements
- 1+ year in customer service or technical support
- Must live within 50 miles of Clarksville, TN 37040
- Excellent communication and empathy for customers
- Proficient with Google Workspace and CRM tools
- Typing speed 45+ WPM; comfortable navigating multiple screens
- Full-time availability, evenings/weekends; on-site role
🎁 Benefits
- Medical, Dental, Vision; disability and life insurance
- 401(k) with company match; tuition assistance
- Paid time off, holidays, and sick leave
- Tuition reimbursement and ongoing training programs
- Roadside assistance and family support benefits
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