Related skills
data analysis robotics hardware troubleshooting operational metrics onsite support📋 Description
- Own Array performance onsite; ensure daily operational success.
- Monitor system health: robot activity, tasks, workflows.
- Optimize workflows to hit throughput targets and KPIs.
- Troubleshoot and repair onsite robots to maintain uptime.
- Onsite testing, validation, and analysis for product improvement.
- Provide structured feedback on performance, usability, and edge cases.
- Analyze throughput, UPH, LPH, and utilization for insights.
- Bridge customer ops and internal teams; communicate issues.
- Develop and refine SOPs, best practices, and playbooks.
- Define repeatable models for future Array deployments.
🎯 Requirements
- Bachelor's degree in engineering, CS, or related field.
- 1+ years in warehouse ops, robotics, automation, or customer-facing roles.
- Familiar with warehouse ops, picking workflows, and metrics.
- Hands-on hardware/software troubleshooting.
- Strong analytical skills to translate data into improvements.
- Thrives in fast-paced, ambiguous, early-stage deployments.
- Cross-functional collaboration; ability to influence.
- Self-motivated with ownership and accountability.
- Willing to work onsite daily and adapt to schedules.
- Excellent English communication, written and verbal.
🎁 Benefits
- Equal Opportunity Employer.
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