Onsite- Kia Care, Customer Service Representative

📋 Description

• Onsite Total Case Specialist in Kia Consumer Affairs
• Handle vehicle inquiries, warranties, service campaigns, and dealer issues.
• Provide calm, empathetic guidance to customers.
• Resolve cases through Kia, dealerships, and vendors.
• Use CRM and web-based tools to document cases.
• Receive on-site training and onboarding.

🎯 Requirements

• Location: TN or KY, within 50 miles of Clarksville.
• Experience: 1+ year in customer service or related roles.
• In-person on-site role at Clarksville, TN.
• Typing 45 wpm; proficient with Google Workspace and CRM.
• Must pass criminal background screening.
• Flexibility for evenings, weekends, and peak times.

🎁 Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Tuition reimbursement.
• Complimentary roadside assistance and EAP.