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customer service pos staff training event operations fever partners app📋 Description
- Coordinate and manage on-site event staff; ensure staff trained per Fever policies.
- Oversee event operations: manage inventories of devices (PDAs, PCs, POS).
- Control validation systems and Fever Partners App devices.
- Manage guest flow to avoid bottlenecks and queues.
- Handle on-site payment devices and accounts (F&B, merch).
- Resolve onsite customer complaints with timely solutions.
🎯 Requirements
- English fluent (C1 or above)
- Excellent face-to-face communication skills
- Highly organized and efficient; time management is key
- Problem-solver; think strategically during on-site issues
- Willing to learn from mistakes and give feedback
- Collaborative and hands-on; can work on all event tasks
🎁 Benefits
- Opportunity to impact a high-growth global category leader.
- 40% discount on Fever events and experiences.
- Private health insurance.
- 20 days of annual leave.
- Free food and drinks in our kitchen.
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