Related skills
slack jira zoom google workspace servicenow📋 Description
- Provide world-class IT support to Okta employees globally.
- Resolve issues in real time via Slack and Zoom.
- Own onboarding: provisioning and de-provisioning for new hires.
- Be the onsite IT expert at the Sydney office; travel to other sites.
- Master the tools: ServiceNow for ticketing and hardware inventory.
🎯 Requirements
- 1–2 years IT helpdesk experience.
- Familiar with macOS (JAMF) and Windows (Intune).
- Employee-first mindset with strong communication and a positive attitude.
- Bonus: experience with Google Workspace, Zoom, Workspace ONE, Atlassian, or Okta.
🎁 Benefits
- Global, distributed team with remote and onsite support.
- Modern tech stack for IT support and devices.
- Growth mindset with knowledge sharing and process improvement.
- In-person onboarding in Sydney with travel to other offices.
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