Related skills
customer service operations jwics military_contextπ Description
- Own customer relationships from users to Generals across commands.
- Build strong relationships and trust with customers.
- Rapidly expand product usage across key workflows.
- Win renewals and expansions; keep customers buying yearly.
- Communicate user needs to product team; maintain product proficiency.
- Align resources to meet company goals; instill Onebrief brand.
π― Requirements
- Top Secret clearance with SCI eligibility.
- Proven experience leading operational planning in a military context.
- Experience with large staff planning; PME or Professional Military Education.
- Familiarity with major military planning exercises and software deployment on classified networks.
- Experience in customer support, both face-to-face and remote.
- Strong technical skills to master our application and troubleshoot with customers.
π Benefits
- Salary USD 170Kβ190K per year.
- Equity offered.
- Bonus offered.
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