Operations Manager, USAJFKSWCS

Added
13 days ago
Type
Full time
Salary
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Related skills

customer service operations jwics military_context

πŸ“‹ Description

  • Own customer relationships from users to Generals across commands.
  • Build strong relationships and trust with customers.
  • Rapidly expand product usage across key workflows.
  • Win renewals and expansions; keep customers buying yearly.
  • Communicate user needs to product team; maintain product proficiency.
  • Align resources to meet company goals; instill Onebrief brand.

🎯 Requirements

  • Top Secret clearance with SCI eligibility.
  • Proven experience leading operational planning in a military context.
  • Experience with large staff planning; PME or Professional Military Education.
  • Familiarity with major military planning exercises and software deployment on classified networks.
  • Experience in customer support, both face-to-face and remote.
  • Strong technical skills to master our application and troubleshoot with customers.

🎁 Benefits

  • Salary USD 170K–190K per year.
  • Equity offered.
  • Bonus offered.
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