Customer Success Engineer, Battle Road

Added
8 days ago
Type
Full time
Salary
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Related skills

integrations python sdk extensions atomengine

πŸ“‹ Description

  • Serve as technical interface for complex customer issues requiring code-level work
  • Design, develop, and maintain custom ModKit extensions and integrations
  • Collaborate with customer teams to design and validate new ModKit features across releases
  • Develop mastery of AtomEngine; teach, demo, and guide customers
  • Partner with CS and Account teams to support adoption and success
  • Translate real-world use cases into input for Product and Engineering

🎯 Requirements

  • 3+ years in software engineering, solutions engineering, or technical customer-facing roles
  • Production-quality code experience; extending frameworks, SDKs, or plugin systems
  • Proficiency in C#, Python, C++, or similar languages
  • Strong software design principles: modularity and backward compatibility
  • Comfort debugging with customers in real-world environments
  • Clear written and verbal communication for mixed audiences
  • Willingness to travel to customer sites periodically

🎁 Benefits

  • Salary: $150,000 – $185,000 per year
  • Equity: Offers Equity
  • Remote-first; all-remote with occasional travel
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