Related skills
customer success salesforce saas project management onboarding📋 Description
- Manage onboarding projects from kickoff to activation using established standards.
- Primary customer contact; maintain consistent onboarding communication.
- Coordinate project plans, timelines, milestones, and deliverables.
- Follow up on action items to maintain momentum and milestones.
- Track progress and document onboarding in Salesforce, GuideCX, and systems.
- Coordinate config tasks, data collection, testing, launch readiness.
🎯 Requirements
- 3–5 years in SaaS onboarding, implementation, PM, or customer success.
- Proven ability to manage a high-volume onboarding portfolio.
- Strong PM, organizational and prioritization skills.
- Experience forecasting onboarding, tracking, and portfolio reporting.
- Excellent communication and stakeholder management.
- Bonus: Salesforce/GuideCX or multi-location SaaS experience.
🎁 Benefits
- 401(k) match plus dental, medical, vision, and life insurance.
- Flexible vacation policy.
- Fully remote with monthly work-from-home stipend.
- Family planning resources and specialized support programs.
- Equity: grow with Boulevard.
- Boulevard Bucks Learning and Development program.
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