Onboarding Specialist I

Added
5 days ago
Type
Full time
Salary
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Related skills

documentation salesforce customer service hipaa enrollment

πŸ“‹ Description

  • Act as primary contact for caregiver eligibility paperwork.
  • Manage enrollment by coordinating paperwork and start of care.
  • Maintain case notes in Salesforce; respond to emails and voicemail.
  • Enroll caregivers per state standards; target 40% monthly.
  • Navigate multiple systems to complete enrollment.
  • Adhere to HIPAA and compliance expectations.

🎯 Requirements

  • 1+ years’ experience in a comparable role.
  • Excellent written and verbal communication skills.
  • Reliable transportation and ability to travel as required.
  • Self-starter; able to work independently with minimal supervision.
  • Ability to work remotely as required.
  • Bilingual Spanish nice to have.

🎁 Benefits

  • Competitive compensation
  • Medical benefits
  • Retirement plans
  • Wellness programs
  • Fun company events
  • Ongoing learning opportunities
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