Related skills
communication documentation customer onboarding saas project management📋 Description
- Coordinate onboarding activities and timelines with senior team.
- Primary contact for customers during onboarding lifecycle.
- Communicate deliverables, timelines, and expectations.
- Assist with scheduling, documentation, and milestone tracking.
- Collaborate with Configuration, Training, Projects, and Support teams.
- Identify and escalate risks, delays, or resource needs.
🎯 Requirements
- 0–3 years experience in customer onboarding or project coordination.
- Bachelor’s degree in business, Accounting, Hospitality, Information Systems, or related field preferred.
- Familiarity with SaaS or service onboarding environments preferred.
- Proficiency in Excel and project tracking tools.
- Strong communication and time management skills.
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