Deliver structured onboarding with repeatable packages (scopes, timelines, outcomes)
Configure customer workspaces using proven patterns (IA, permissions)
Run onboarding workshops and trainings to drive adoption
Create and maintain onboarding assets: templates, checklists, guides
Identify friction points and improve packages based on feedback
Partner with Sales/CS to align goals and ensure smooth handoffs

🎯 Requirements

3+ years in technical consulting, implementation, or similar customer-facing role
Strong project management with ability to manage multiple client engagements
Experience in change management and driving user adoption of tech
Excellence in stakeholder management and building relationships at all levels
Strong problem-solving abilities and analytical skills
Outstanding written and verbal communication skills

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