Related skills
customer success saas onboarding implementation voip📋 Description
- Facilitate onboarding deployment for new customers and products.
- Host training sessions for end-users and admins.
- Provide walkthroughs and portal setup for new customers.
- Deliver timely onboarding by analyzing needs and resolving issues.
- Drive adoption of best practices.
- Clearly communicate product configuration requirements to customers.
🎯 Requirements
- 2-3 years in Customer Onboarding, Software Implementation, and Account Management.
- 1 year configuring, updating, and supporting VOIP solutions.
- Experience with chat and multi-window handling.
- Excellent English communication skills.
- Strong customer service orientation.
- US core hours; on-camera remote work.
🎁 Benefits
- AI-driven business communications at scale.
- Build and ship agentic AI products.
- AI amplifies every employee’s impact.
- Competitive salary and comprehensive benefits.
- Growth opportunities and training programs.
- Inclusive, collaborative culture.
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