Onboarding Specialist

Added
14 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer support saas pos training english

📋 Description

  • Interface directly with merchant restaurants and aim to improve their experience
  • Create and execute onboarding plans to delight merchants
  • Hands-on in-store work, training merchant staff on new systems
  • Create merchant training materials to encourage adoption
  • Learn Wolt software configuration and oversee digital ordering tool rollout
  • Identify opportunities to improve merchant workflows and maximize revenue

🎯 Requirements

  • Bachelor’s degree or equivalent work experience
  • 2+ years in restaurant/bar management, customer support, or hospitality
  • Hands-on, proactive approach to getting things done
  • Excellent external and internal customer support skills
  • Experience cross-functionally with other departments
  • Proactive by nature with great attention to detail

🎁 Benefits

  • Global and growing fast: be part of a fast-moving scaleup
  • Accelerate your career and build your sales skills
  • Take ownership and make a difference
  • Surround yourself with smart, friendly people
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