Related skills
communication account management customer success onboarding cross-functional collaboration📋 Description
- Own onboarding for new Pros: activation, adoption, value.
- Primary resource during early lifecycle; ensure smooth sales-to-onboarding transition.
- Reinforce value and drive early product adoption.
- Communicate client information, trends, and feedback across teams.
- Partner cross-functionally with Account Managers to mitigate risk and drive retention.
- Develop processes that distinguish our brand by exceeding customer expectations in support delivery.
🎯 Requirements
- 1-3+ years experience in full-time customer success, implementation or sales.
- Bachelor's degree or equivalent experience in a related field.
- Proven success in developing relationships with new customers and exceeding success metrics.
- Ability to work the scheduled shifts: Monday - Friday 11am-8pm PST.
- Advanced English proficiency.
- Self-starter with motivation and drive in a fast-paced environment.
🎁 Benefits
- Paid holidays and flexible, take-it-as-you-need-it scheduled time off.
- A culture built on innovation that values big ideas, no matter where they come from.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!