Onboarding Operations, Associate - EU

📋 Description

• Manage the end-to-end onboarding process for new merchants and partners.
• Handle post-onboarding change requests from merchants and partners.
• Ensure accurate and timely data entry into the onboarding system.
• Handle cases efficiently, maintaining service-level expectations.
• Collaborate with clients to gather required documentation.
• Establish and maintain positive relationships with clients.

🎯 Requirements

• Eagerness to learn and strong customer-service focus.
• Excellent customer relationship and communication skills.
• Strong organizational, time management, and multitasking abilities.
• Detail-oriented with the ability to handle high volumes of requests.
• Ability to work autonomously in a fast-paced, rapidly changing environment.
• Bachelor’s degree in Business Administration, Economics, or Legal studies asset.

🎁 Benefits

• A growing innovative company
• Social responsibility initiatives and volunteering days
• Cutting-edge technologies and tools
• Private health insurance
• Employee accident insurance
• Annual bonuses for results