Onboarding Manager - PST/MST

Added
8 days ago
Type
Full time
Salary
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Related skills

slack saas onboarding implementation payment processing

πŸ“‹ Description

  • Guide onboarding, document goals, and train customers via virtual meetings.
  • Configure accounts for a smooth rollout.
  • Link Mangomint features to customer pain points and goals.
  • Position Mangomint Payment Processing as a core activation driver.
  • Create tailored onboarding plans prioritizing high-value features.
  • Work PST or MST hours for team collaboration and coverage.

🎯 Requirements

  • 3+ years in beauty/wellness industry as service provider, salon/spa manager, or operations.
  • Proven track record helping customers through complex transitions or implementations.
  • Thrive in fast-paced, high-growth environment with evolving processes.
  • Performance-driven, metrics-focused, accountable, energized by targets.
  • Resourceful problem-solver who speaks up, owns mistakes, and focuses on solutions.
  • Tech savvy with Slack, text, video calls, and multiple platforms.

🎁 Benefits

  • Health, dental, vision, life & LTD insurance.
  • Generous monthly wellness budget for gym memberships, yoga, etc.
  • Calm app subscription.
  • One Medical membership.
  • Flexible and unlimited PTO.
  • 401k plan available (no matching).
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