Onboarding Consultant, Menu

📋 Description

• Partner with restaurant owners during Go-Live; build onboarding plans.
• Configure customer menus to enable timely go-live and success.
• Advise on configuration needs and communicate unique requirements.
• Perform onboarding configurations remotely and document deviations.
• Lead onboarding training for restaurant staff to improve ops.
• Manage multiple onboarding engagements, including 80+ restaurants.

🎯 Requirements

• 3+ years in customer success or ops managing long-term relationships.
• Ability to work independently amid shifting priorities.
• Track record of meeting and exceeding goals.
• Excellent communication, organizational, and influencing skills.

🎁 Benefits

• Competitive compensation and benefits.
• Hybrid work model with in-person collaboration.
• Accommodations available for the hiring process.
• AI-assisted hiring supports faster, fairer interviews.