Onboarding Consultant II, Retail

Added
8 days ago
Type
Full time
Salary
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Related skills

customer success salesforce saas project management onboarding

πŸ“‹ Description

  • Partner with retail owners during Go-Live to build onboarding plans and ensure timely delivery.
  • Create onboarding plans to ensure timely, high-quality implementation.
  • Create best practices for managing daily operations (labor, inventory, guests).
  • Conduct remote site assessments to determine networking needs and communicate to project resources.
  • Lead onboarding training for the entire retail staff to optimize workflow and operational efficiency.
  • Manage multiple onboarding engagements simultaneously (45+ retailers in your region).

🎯 Requirements

  • 3+ years in a role driving customer satisfaction and retail operations (e.g., GM/retail manager).
  • Independently navigate evolving priorities in a dynamic environment.
  • Proven track record of meeting and exceeding goals.
  • Excellent communication, organizational, and influencing skills.

🎁 Benefits

  • Hybrid work model enabling in-person collaboration.
  • Benefits and total rewards program available.
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