Leverage Toast product knowledge and PM to partner with owners during Go-Live.
Build onboarding plans that meet timelines and budget.
Create best practices to manage labor, costs, table turns, and guest relations.
Conduct remote site assessments to determine networking needs pre-installation.
Document Toast POS installation and deviations; enforce best practices.
Lead onboarding trainings; manage 80+ restaurants; provide remote Go-Live support.

🎯 Requirements

3+ years in roles focused on customer satisfaction and business ops (GM).
Proven ability to work independently and manage competing priorities.
Track record of meeting and exceeding goals.
Excellent communication, organizational, and influencing skills.
Salesforce CRM experience (nice to have).
POS experience (nice to have).

🎁 Benefits

Hybrid work model with in-person collaboration.
Total rewards package including earnings, equity, and benefits.
Diversity, equity, and inclusion baked into our culture.

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