Onboarding Consultant, Guest - Remote

Added
less than a minute ago
Type
Full time
Salary
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Related skills

customer success salesforce saas project management onboarding

πŸ“‹ Description

  • Leverage Toast product knowledge and project management to onboard restaurant owners pre-Go-Live.
  • Create best practices for daily restaurant ops, including menus and guest relations.
  • Consult with clients to determine configuration needs before go-live and relay unique needs.
  • Observe Toast best practices and document deviations identified during design.
  • Leverage Toast configured product to fit their business/workflow for efficiency.
  • Manage several onboarding engagements simultaneously.

🎯 Requirements

  • 3+ years in a role focused on customer satisfaction and operations
  • Independent worker who navigates shifting priorities in a fast-changing environment
  • Proven track record of meeting and exceeding goals
  • Excellent communication, organizational, and influencing skills

🎁 Benefits

  • Hybrid work model with in-person collaboration
  • Inclusive, accessible hiring process
  • Competitive benefits and flexible programs
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