Added
8 days ago
Type
Full time
Salary
Salary not provided

Related skills

partnerships saas onboarding stakeholder management customer experience

📋 Description

  • Become expert on the PartnerStack platform and learn new features
  • Coordinate onboarding projects from kickoff to launch; create schedules and serve as primary contact
  • Train customers on various aspects of the PartnerStack platform
  • Document key decisions to guide future platform use
  • Conduct discovery on partner experiences, goals, and pain points for recommendations
  • Collaborate cross-functionally to help customers launch programs

🎯 Requirements

  • Experience in customer experience, project coordination, or implementations
  • Focus on improving processes and delivering client value
  • Strong communication to convey value clearly to customers
  • Experience in partnerships management
  • Thrives in fast-paced environments; self-starter and quick learner
  • Strong SaaS industry understanding and curiosity
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