Onboarding Associate

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

onboarding training operations merchant relationships merchant portal

📋 Description

  • Onboard venues by coordinating and monitoring the onboarding process.
  • Ensure smooth integration from contract to go-live.
  • Proactively remove bottlenecks to maintain onboarding velocity.
  • Build strong relationships with merchant partners and support onboarding.
  • Provide training on the Merchant App and Merchant Portal (live if needed).
  • Keep merchants updated on system improvements and features to ensure success.

🎯 Requirements

  • Logical problem-solving with bias for action and impact.
  • Proactive ownership mindset; independent thinker; can work with limited guidance.
  • Excellent interpersonal skills; adapt tone for diverse audiences.
  • Experience in sales, account management, or customer support is a plus.
  • Fluent in Swedish and English to communicate with partners.
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