Provide continuous onsite desktop support at designated federal facilities.
Support Windows 10/11 environments: configuration, troubleshooting, and maintenance.
Administer and support Microsoft 365 applications and services.
Manage incidents and service requests via ServiceNow.
Troubleshoot desktops, laptops, and peripherals.
Coordinate with leadership to ensure service delivery and issue resolution.

🎯 Requirements

Public Trust required.
Associate’s degree in Information Technology or a related field (or equivalent experience).
2+ years of experience in desktop support or field technician roles.
Experience supporting remote or standalone federal site environments.
Experience with Windows 10/11 operating systems.
Experience using ServiceNow or similar ticketing systems.

🎁 Benefits

Highly competitive benefits
Professional development opportunities
Flexible, collaborative culture and career growth

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