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kpi crm account management payroll excelπ Description
- Manage daily operation of customer accounts/sites per SLAs.
- Lead and develop the onsite account team.
- Build and maintain local customer relationships.
- Collate, prepare and present weekly KPI packs.
- Forecast and plan headcount to meet client demand.
- Plan recruitment with the client's recruitment plan.
π― Requirements
- Experience as account manager, onsite manager, consultant or coordinator.
- Excellent communication and organisational skills.
- Computer literate: Outlook, Excel and Word.
- Ability to report critical information accurately and to tight deadlines.
- Ability to use common sense to solve problems.
- On-site management experience preferred.
π Benefits
- The chance to make an impact in a fast-growing European startup.
- Global, dynamic team of skilled and ambitious people.
- 25 days annual leave + bank holidays.
- Diversity and inclusion culture.
- Competitive salary and variable compensation.
- Cycle to work scheme.
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