Related skills
crm zendesk english multilingual turkish📋 Description
- Handling inquiries and issues from global customers in multiple languages via email, chat, and voice.
- Collaborating with product managers and marketing to address complaints and feedback.
- Maintaining knowledge of company products to communicate in customers' language.
- Establishing and nurturing relationships with partners and external stakeholders.
- Escalating unresolved queries to Level 2/Supervisors as directed by ops.
🎯 Requirements
- Diploma in finance, customer service & relations, linguistics, crypto studies, or related field.
- 2+ years in language-related roles including translation, interpretation, or localization.
- Proficiency in job-language plus strong English proficiency.
- Ability to work independently in a fast-paced, multilingual environment.
- Willingness to work a schedule supporting 24x7 language ops.
- Strong interpersonal skills; ability to handle language situations under pressure.
🎁 Benefits
- Competitive remuneration package.
- Yearly performance bonus.
- Growth and promotion opportunities with mentoring and training.
- Employee engagement and recognition program.
- Multinational environment with diverse colleagues.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!