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Client Acquisition and Growth
Drive new business across all market segments with a focus on increasing AUD order book activity.
Build and maintain strong client pipelines by proactively identifying and engaging key market participants.
Collaborate with marketing to design and execute targeted campaigns that attract and retain active traders.
Relationship Management
Serve as the primary point of contact for clients, delivering a white-glove service experience.
Develop long-term relationships to increase wallet share and client stickiness, including reactivation of dormant accounts.
Partner with market makers, brokers, and trading firms to ensure strong ecosystem participation.
Market Development and Strategy
Identify and evaluate new business opportunities to grow OKX AU’s footprint in the Australian market.
Conduct competitor and market analysis to inform go-to-market strategies and refine client offerings.
Work closely with the product team to provide client feedback that shapes trading tools and platform enhancements.
Trading Experience Across Products
Leverage strong understanding of Spot, OTC, and Derivatives markets to engage clients with tailored trading solutions.
Educate clients on product use cases, risk management, and trading strategies to enhance their participation and retention.
Provide insights on client needs across asset classes to inform OKX’s product development roadmap.
Financial Product Enablement
Support the introduction and rollout of new financial products tailored to local market demand.
Streamline and improve onboarding for wholesale and institutional clients to reduce friction and accelerate time-to-trade.
Identify opportunities for cross-sell and upsell across OKX’s broader suite of products and Web3 offerings.
Compliance and Risk Awareness
Ensure all client acquisition and relationship management activities adhere to local regulatory requirements.
Partner with compliance and legal teams to maintain transparent and compliant communications with clients.
Cross-Functional Collaboration
Align closely with global business development, trading, marketing, and product teams to deliver consistent market strategies.
Provide regular updates to senior management on client acquisition, pipeline development, and revenue growth metrics.
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