Staff Site Reliability Engineer (SRE), Security and Data Systems

This engineer will be in or near our Washington, DC office.

This national security role necessitates a TOP SECRET/SCI security clearance, ideally with a full-scope polygraph. It is a condition of employment that you obtain and continuously maintain this clearance to be eligible for access to classified information. Any inability to uphold these security standards may lead to termination.

Our company is seeking a highly skilled Staff Site Reliability Engineer to join our team. We are a SaaS company specializing in securing large-scale systems. This role is a blend of software engineering and systems administration, where you'll be responsible for building and maintaining highly reliable, scalable, and secure infrastructure. You will be a key contributor, applying your expertise to automate manual processes and proactively solve complex problems before they become incidents, handling incidents, and includes on-call shifts.

• Platform & Reliability: Design, build, and maintain the core infrastructure that underpins our security SaaS offerings, ensuring high availability, performance, and scalability. This includes building and operating the tooling for our Snowflake data systems.
• Automation: Develop robust automation using code to eliminate toil and ensure consistency across our environments. You'll be a key driver in automating everything from infrastructure provisioning to application deployment and incident response.
• Security & Compliance: Work closely with our security teams to embed a security-first mindset into all our processes and infrastructure. You will be responsible for ensuring our systems and data platforms are compliant with industry standards.
• Incident Response: Participate in on-call rotations and be a primary responder for critical incidents, leading root cause analysis and implementing preventative measures to ensure issues don't recur.
• Collaboration: Partner with development, data science, and security teams to provide expert guidance on architectural decisions, best practices, and the implementation of new services.

• U.S. Citizen
• Strong Coding Skills: You are a developer at heart and are comfortable writing production-level code to solve complex operational challenges.
• Infrastructure as Code (IaC): Deep experience with Terraform for provisioning and managing cloud infrastructure and services.
• Continuous Delivery: Familiarity with modern CI/CD practices and tools, particularly Spinnaker, to automate and standardize our release pipelines.
• Containerization & Orchestration: Expertise in container technologies and hands-on experience managing large-scale, production-ready clusters with Kubernetes.
• Database Migrations: Experience with database schema management tools like Flyway for safely and reliably handling database changes.
• Data Systems: Direct experience with large-scale data systems, specifically with the Snowflake platform.
• AI/ML Experience (a plus): Experience or a strong interest in AI/ML, particularly how these technologies can be applied to improve reliability, security, and operational efficiency (e.g., AIOps, predictive analysis).
• Problem-Solving: Excellent analytical and problem-solving skills with a proactive approach to identifying and addressing potential issues.

Additional requirements:

• This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.

This role requires in-person onboarding and travel to our San Francisco, CA HQ office or our Chicago Office during the first week of employment.

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