Proactively reach out to vendors about unfulfilled orders, delays, or quality issues.
Primary contact for vendor escalation and support, from signal to resolution.
Clearly communicate expectations, timelines, and next steps with vendors to maintain partnerships.
Review vendor applications for eligibility and compliance with state rules.
Evaluate and approve product/service listings for accuracy and guidelines.
Monitor marketplace content to flag and remove outdated or non-compliant listings.

🎯 Requirements

2+ years in ecommerce or logistics operations.
Experience working with vendors or external partners.
Proactive, organized problem-solver who brings structure and calm to chaos.
Collaborative and team-oriented; you care about team success.
Motivated by Odyssey’s mission and real-world impact.

🎁 Benefits

Salary: $60,000 - $80,000 per year.
Hybrid role in NYC Tribeca office.
Medical/Dental/Vision, health services, short-term disability, unlimited PTO.

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