Octopus in Colour Internship 2026 - Operations (Energy Specialist)

📋 Description

• Talk to our customers over emails and calls, resolving queries.
• Take ownership of customer issues to deliver end-to-end service.
• Learn the work behind our outrageous good customer service.
• Work in Ops across Billing, Complaints, Smart Metering, Vulnerability.
• Work with Kraken to manage 4M+ customer accounts.
• Collaborate with Data, Tech, Renewables and Marketing.

🎯 Requirements

• Passion for customer service and helping others.
• Resilience and accountability when tackling challenges.
• Team player with strong communication across departments.
• Adaptability and eagerness to learn new platforms and processes.
• Interest in energy, Octopus Energy values and customer experience.

🎁 Benefits

• Exciting talks with leaders across the business to boost learning.
• Hands-on experience in a tech-forward energy company.
• Exposure to Operations, Data, Tech and Marketing collaboration.
• London-based internship with real impact and growth opportunities.