Related skills
billing customer service kraken📋 Description
- Talk to small business customers by email, resolving queries
- Take full responsibility for issues; deliver end-to-end customer service
- Learn about the hard work behind our outrageously good customer service
- Work in Business Operations to manage small business accounts
- Use Kraken to manage 100,000 business accounts
- Learn about Billing, Complaints, Smart Metering and Vulnerability
🎯 Requirements
- Passion for helping customers across diverse needs
- Resilience to handle tough weeks
- Accountability for actions; own outcomes
- Team player across multiple departments
- Agile: cope with shifting priorities and multiple tasks
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