Customer Service Advisor - Prepay Energy (Remote, UK)

Added
1 day ago
Type
Full time
Salary
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Related skills

communication customer service empathy end_to_end_service

๐Ÿ“‹ Description

  • Make energy easy: explain bills, meters, tariffs clearly.
  • Resolve customer queries: billing, meters, energy issues.
  • Provide end-to-end service: handle queries from start to finish.
  • Think on your feet: engage in real conversations, adapt quickly.
  • Treat every customer with care and empathy.
  • Make a difference for the planet with greener energy.

๐ŸŽฏ Requirements

  • Excellent communication skills
  • Strong problem-solving abilities
  • Empathy and customer care
  • Ability to handle end-to-end service
  • Comfort with dynamic, script-free conversations
  • Team player with collaborative attitude

๐ŸŽ Benefits

  • EV salary sacrifice โ€“ drive electric and save
  • Share options โ€“ own a piece of the pie
  • Weekly family dinner catch-ups
  • Remote role (UK) โ€“ work from home
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