Establish and strengthen Japan vendor relationships with CFS, drayage, ocean carriers, and customs.
Lead sourcing, screening, and hiring of the Tokyo operations team, incl. Ocean and Air.
Design end-to-end Japan operations: booking, docs, customs, terminal handling, drayage.
Drive readiness by ensuring SOPs, SLAs, and KPIs before new shipments are insourced.
Accelerate insourcing by transitioning from external partners to in-house execution.
Represent Japan in client meetings and collaborate with the commercial team on benchmarks.

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