Related skills
data analysis project management stakeholder management logistics training📋 Description
- Build performance frameworks to measure partner performance in Vietnam.
- Manage ocean carriers and forwarding partners with global metrics and dashboards.
- Advise partners and internal teams; drive standardization and training.
- Design and deliver training to upskill partners and teams for ops excellence.
- Lead onboarding for new shippers for smooth, long-term success.
- Manage client communications and resolve escalations.
- Create internal enablement content for import/export flows.
- Define and monitor performance and product adoption metrics with stakeholders.
- Prepare analyses and presentations for monthly/quarterly reviews.
- Drive continuous process improvements.
- Additional projects and duties as assigned.
🎯 Requirements
- BA/BS plus 2-4+ years in logistics, supply chain, PM, or consulting.
- Strong Vietnamese (native) and English (business) communication.
- Excellent stakeholder management; cross-functional influence.
- Commercial awareness; turn insights into action.
- Experience driving ideas to execution with high attention to detail.
- Comfortable with data to diagnose problems and validate solutions.
- Action-oriented; challenge the status quo; continuous improvement.
- Compliance-first attitude; global trade relies on trust and regulation.
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