Oversee daily patient support ops: refills, inquiries, prior auth, and financial aid.
Ensure on-time patient care delivery and accurate prior authorizations.
Manage staffing, coaching, and development of Patient Support team.
Standardize workflows, drive best practices, and monitor productivity.
Lead clinic launches and service offerings; coordinate onboarding; travel up to 20%.

🎯 Requirements

Bachelor’s degree or higher; healthcare/admin focus preferred.
3-5+ years of people leadership; teams >30.
5+ years in pharmacy/healthcare or health payor sectors.
3-5+ years in high-volume operations (call center, etc.).
Strong communication, leadership, and mentoring; MS Office proficiency.

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