People Operations Generalist

About Nooks.ai:

Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped thousands of sales reps hit quota, saved customers hundreds of thousands of hours, and powered hundreds of millions of dollars in pipeline. Nooks is loved by sales teams at companies like 1Password, Fivetran, Greenhouse, and hundreds more. For more information, visit Nooks.ai.

We’re looking for a People Operations Generalist to be the engine behind our employee experience - from onboarding to offboarding, and everything in between. This is a high-impact role for someone who thrives in ambiguity, brings structure to scale, and genuinely cares about creating a workplace where people can do their best work.

What you'll do:

1. Own and develop core people operations processes, including onboarding, offboarding, benefits, compliance, and employee lifecycle management

2. Help drive company-wide initiatives, including performance reviews, engagement surveys, and internal communications

3. Serve as the go-to resource for employees on HR-related questions and internal tools

4. Maintain and optimize our HR tech stack (e.g., HRIS, benefits platforms)

5. Serve as a strategic advisor to our leadership team, guiding compensation and long-term incentive design across all functions and geographies within the organization

6. Analyze people data to surface insights and inform strategic decisions around headcount, engagement, retention, and more

7. Ensure compliance with local, state, and federal labor laws—and stay ahead of changes that impact our business and people

We're looking for someone who has:

1. 2-3+ years of hands-on experience across People Operations, HR, or a related role - ideally in a high-growth startup environment

2. Strong project management skills with the ability to prioritize and execute in a fast-moving, ambiguous environment

3. Excellent communication and stakeholder management skills, as well as the ability to influence across all levels

Nice to haves:

1. Knowledge of HR compliance and regulations

2. Proficiency with HR tools and systems (e.g., Gusto, Deel, Notion, Carta, PAVE, etc.)

Equal Employment Opportunity Statement

Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.