Related skills
crm care coordination healthcare administration patient navigation care management software📋 Description
- Engage with members to understand health needs, preferences, barriers.
- Provide personalized recommendations for providers, specialists, and resources.
- Educate members on navigating the healthcare system and options.
- Partner with internal teams to ensure seamless care.
- Track referrals and follow up to ensure timely access.
- Proactively reach out to high-need members to close gaps in care.
🎯 Requirements
- Experience in healthcare administration, nursing, social work, or related field.
- 1+ years in care coordination or patient navigation preferred.
- Strong understanding of healthcare systems, insurance benefits, and resources.
- Excellent communication, empathy, and problem-solving skills.
- Comfortable using CRM or care management software.
- This position is onsite 3 days per week in Salt Lake City.
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