Related skills
customer service hospitality front desk reservations guest servicesπ Description
- Act as the first point of contact for guests, vendors, and owners during the overnight shift.
- Handle incoming calls, emails, and chats about reservations or charges.
- Assign rooms and issue keys.
- Check out departing guests and explain charges if needed.
- Print and distribute daily reports; balance shift transactions.
- Security walk-throughs every 2 hours and report disturbances.
π― Requirements
- Experience in hotel or hospitality industry preferred.
- Minimum 1 year in customer service or front desk.
- Overnight shift experience preferred.
- Tech-savvy with digital systems, mobile apps, and software platforms.
- Frequent travel between worksites; reliable transportation required.
- Dependable, self-motivated, and able to work independently.
π Benefits
- Health/dental/vision insurance based on hours worked
- Employer Sponsored and Voluntary Supplemental Benefits based on hours worked
- 401K retirement savings plan with immediate company match on the first 4% you contribute
- Health and Dependent Care Flexible Spending Accounts based on hours worked
- Paid Vacation and Sick Time
- Employee Discounts
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