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voip tcp/ip bgp ospf eigrp📋 Description
- Ensure CX product availability and performance
- Support Technical Support, R&D, Product and internal teams
- Perform preventive and reactive network tasks and update docs
- Communicate status and events to stakeholders across the org
🎯 Requirements
- Associate degree in CS/IT or equivalent work exp
- 5+ years in tech/support in telecom, data networks, or app servers
- Strong TCP/IP, SIP, and VoIP knowledge
- Experience with SIP endpoints, gateways, SS7, soft switches
- Knowledge of IP monitoring tools: SolarWinds, IP Monitor, BMC
- Windows Server environment and .NET/SQL basics
- Routing protocols: EIGRP, BGP, OSPF
- ITIL Foundation certification
🎁 Benefits
- Global, market-disrupting company with growth opportunities
- NiCE-FLEX hybrid model: 2 days in office, 3 remote
- Competitive compensation and benefits
- Career opportunities across multiple roles and locations
- Collaborative, fast-paced and innovative team environment
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